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Product Benefits Summary

  • Get 50% of the sum assured with the maximum of 25,000 USD in case of diagnosed as suffering from minor stage of critical illness (1) 
  • Get 100% of the sum assured by deducting the claim payment of minor stage critical illness (if any) in case tof diagnosed as suffering from major stage of critical illness (1) 

Product Features Summary

Insured's ageFrom 18 to 65 years old
Expired age75 years old
Sum assuredFrom $3,000
Policy term1 year
renewable till reach age 75 or up to base policy's term
Premium payment termEqual to policy term
Premium payment modeAnnually, semi-annually, quarterly and monthly

Product Features Summary

Insured’s age
From 18 to 65 years old
Expired age75 years old
Sum assuredFrom $3,000
Policy term
1 year
renewable till reach age 75 or up to base policy’s term
Premium payment termEqual to policy term
Premium payment modeAnnually, semi-annually, quarterly and monthly

Remarks

(1) The aggregate of the payment made under this rider shall not exceed 100% of sum assured of the rider, and the policy of this rider will be terminated immediately after 100% of sum assured of the rider is paid.

Product Detail

“Company” refers to Sovannaphum Life Assurance Plc. (Life Insurance Company).

“Diagnosis” refers a clear evidence-based physician’s diagnosis as reference to the critical illness as defined in the policy of this rider. In case of lack of such clear evidence, the replaceable evidence could be the report from radiological, clinical, histological, or laboratory examination, except stated otherwise in point 18.

“New York Heart Association (NYHA) Classification of Cardiac Impairment” refers to the stages of heart failure and it classifies into four categories based on physical activities.

Class I: No limitation of physical activity. Ordinary physical activity does not cause undue fatigue, dyspnea, or angina pain.

Class II: Slight limitation of physical activity. Ordinary physical activity results in fatigue, dyspnea, or angina pain.

Class III: Marked limitation of physical activity. Comfortable at rest, but less than ordinary activity causes fatigue, dyspnea, or angina pain.

Class IV: Unable to engage in any physical activity without discomfort. Fatigue, dyspnea, or angina pain may be present even at rest.

“Policy Effective Date” refers to the date when the insurance contract begins as stated in the life insurance certificate, after the premium is paid and the Company issued the policy.

“Insurance Contract” refers to a written agreement between the Company and the insured in which the Company agrees to accept any specific risk, and in return receives premium paid by the insured. The insurance contract consists of the policy, life insurance certificate, riders (if any), attachments, additional statement, endorsements, or requests for any changes by the insured approved and signed by the Company, insurance application form, health report by physician and health declaration, which all these documents are considered as the insurance contract between the insured and the Company.

“Policy Anniversary” refers to the anniversary of the policy effective date, or the date the policy is renewed or the date otherwise specified in the life insurance certificate.

“Policy Year” refers to each period of 1 (one) year after the policy becomes effective or from the anniversary date of the renewed policy years.

“Critical Illness” refers to any critical illness covered under this policy as defined in point 18.

“Policy” refers to a life insurance policy which is a legally binding document issued by the Company stipulating major substance and detailed terms and conditions that are agreed between the Company and the insured in the insurance contract.

“Premium” refers to the amount paid by an insured to the Company as consideration for the obligations assumed by the Company.

“Hospital” refers to a legally constituted establishment which operates pursuant to the laws of the country in which it is based and registered as hospital and which:

1. can provide care and treatment of sick and injured persons on a resident inpatient basis;

2. has facilities for diagnosis, treatment and major surgery;

3. can provide full time nursing service;

4. is under the supervision of a registered practitioner;

5. is not primarily a clinic, a place for custodial care of the aged, persons with mental disorders, alcoholics or drug addicts, a nursing, rest or convalescent home.

“Life Insurance Certificate” refers to a document issued by the Company to certify the fact that an insured has purchased insurance from the Company.

“Physician” refers to a contemporary physician who holds medical certificate recognized by the Ministry of Health and is legally registered with the Medical Council of Cambodia to practice medical treatments or surgical services, who is not the insured or the insured’s family member (including ascendant and descendant).

“Activities of Daily Living” refers to ability to perform activities of daily living such as:

1. Able to wash oneself;

2. Able to put on or take off tops and pants;

3. Able to eat food by oneself;

4. Able to control their bowel or bladder function;

5. Able to move from place to place.

“Insured” refers to the person identified as insured in the life insurance certificate or attachment, who would be covered under insurance contract.

The subject matter to be insured under this policy is the insured’s body and life (critical illness).

The scope of coverage is critical illnesses as defined in point 18.

4.1 Minor Stage Critical Illness Benefit

The Company will pay compensation 50 (fifty) percent of the sum assured with the maximum of 25,000 USD to the insured in case the insured is diagnosed with any of the minor stage of critical illness stated in point 18.1 after the waiting period of 90 days from the policy effective date or reinstatement effective date of the policy, and the insured survives for at least 14 days from the date of diagnosis of any of the minor stage of critical illness. This benefit is payable only once during the lifetime of the policy. Renewal policy is considered as one policy.

The Company will pay compensation 100 (one hundred) percent of the sum assured to the insured in case the insured is diagnosed with any of the major stage of critical illness stated in point 18.2 after the waiting period of 90 (ninety) days from the policy effective date or reinstatement effective date of the policy and the insured survives for at least 14 (fourteen) days from the date of diagnosis of any of the major stage of critical illness. This major stage critical illness​ benefits shall be provided by deducting the claim payment of minor stage critical illness (if any). This benefit is payable only once during the lifetime of the policy. Renewal policy is considered as one policy.

The aggregate of the payment made under this rider shall not exceed 100 (one hundred) percent of sum assured of the rider, and the policy of the rider shall be terminated immediately after 100 (one hundred) percent of sum assured of the rider is paid.

5.1 Premium Payment Method

The premium must be paid before, or on the due date on an annual, semi-annual, quarterly or monthly basis, at the Company’s Head Office or a branch of the Company or to the agent authorized in writing by the Company or other payment modes according to an agreement between the insured and the Company.

In case where the Company leniently allows the premium to be paid on the premium payment mode other than annually, the portion of the annual premium not yet paid to the Company shall be a debt for which the Company will be entitled to deduct from the benefit payable under the policy in the event this policy is terminated as stated in point 12.b.

The insured can change the mode of payment by submitting a request for the change of the mode of premium payment in writing to the Company. The change will be effective when the Company approves such request.

The payment of premium shall be paid in cash. Any payments of the premium made by a promissory note, cheque, draft, or by any other means, will be regarded as payment being made only when such instrument has been cashed.

The coverage shall become effective only after the initial premium has been paid and the Company has approved to issue the policy of this rider.

Renewal premium will be adjusted in each policy year according to the attained age of the insured.

The premium of this rider is not guaranteed, and the Company reserve the right to revised at time of renewal.

The Company shall send the notification to the insured not less than 30 days before the end of the policy term. The renewal premium must be paid within the grace period (31 days) at the latest.

If the insured fails to pay the premium when it falls due, the Company will leniently allow a grace period of 31 (thirty one) days from the due date. During the grace period, the policy is still in force. If the insured suffers from the critical illness during the grace period, the Company will deduct the outstanding premium in that policy year from the amount which the Company will pay under this policy without interest.

If the insured fails to pay the premium by the end of the grace period, the automatic premium loan from the surrender value (if any) of the base policy is not applicable to this rider.

​This​ rider would not cover any critical illness which directly or indirectly result of following causes:​​

a. Any Pre-existing Conditions which mean:

(i) which existed or was existing before the insurance application date, before the policy effective date or the effective date of any reinstatement date of this policy, whichever is later;

(ii) where its cause existed or was existing before the insurance application date, before the policy effective date or the effective date of any reinstatement date of this policy, whichever is later;

(iii) where the insured had knowledge, signs or symptoms of the injury, sickness, disease or illness before the insurance application date, before the policy effective date or the effective date of any reinstatement date of this policy, whichever is later;

(iv) where any laboratory test or investigation showed the likely presence of the injury, sickness, disease or illness, before the insurance application date, before the policy effective date or the effective date of any reinstatement of this policy, whichever is later.

b. Diagnosis of any critical illness listed in point 18 is prior to the date the Company issues this policy or within 90 days after such date or the last reinstatement date, whichever is later; or

c. The insured dies within the survival period 14 (fourteen) days from the first date of critical illness diagnosis; or

d. Congenital disease or birth defects; or

e. AIDS or HIV infection; or

f. Attempted suicide and intentional self-inflicted injury whether sane or insane after the policy effective date, or the effective date of any reinstatement of this policy, whichever is later; or

g. Using drugs or stimulators, abusively using alcohol or driving vehicles under the influence of alcohol as defined in the current laws and regulations; or

h. Committing or attempting to commit by the insured or the beneficiary a criminal offence. However, the beneficiary (ies) not involving in the aforementioned offence remain eligible to receive their benefits.

The Company provides global coverage to the insured.

8.1 Beneficiary Under the Insurance Contract

Same as the base policy.

Same as the base policy.

9.1 Amendment of Policy

Any amendment to this rider will be valid only when the Company accepts the said amendment and will be effective when the Company has recorded it in the policy or issued an endorsement thereto, by the person authorized to act on behalf of the Company.

In case information of insured contained in the insurance application and other document changed, the insured shall notify the Company of the change with the acceptable reason. The change shall be effective after the Company approves the change.

10.1 Renewal Privilege

The insured can renew the policy at the policy anniversary until the year s/he reaches the age of 75 (seventy five) or up to policy term of base policy, whichever expires first.

In case the policy of this rider is terminated because the base policy is terminated, the insured could reinstate the policy of this rider upon the reinstatement of the base policy with the proof that insured is in good health and insurable condition.

In case the policy of this rider is terminated because there is no premium payment of this rider within the grace period of 31 (thirty one) days after the payment due date, the insured could reinstate the policy of this rider with the proof that insured is in good health and insurable condition.

However, the Company reserve the right to approve or deny the reinstatement proposal.

The insured shall give 10 (ten) days written notice to the Company in advance if the insured wishes to cancel the policy of this rider before expiry date.  Based on reasonable grounds, the Company will refund 90% of premium for the remaining period to the insured.

The Company may terminate the policy of this rider by advance notice in writing of not less than 30 (thirty) days if it has obvious evidence that the insured or beneficiary conducts intentional fraud to make use of the benefits under this rider either for the insured or others. In such event, the Company will refund 90 (ninety) percent of premium for the remaining period to the insured. In this case, the company may terminate the base policy, which this rider is attached to. In such event, the termination of the base policy shall be applied as stated in the policy wording of the base policy.

The coverage under this rider shall be terminated upon one of the following incurrences:

a. When the base policy that this rider is attached to is no longer in force; or

b. When the Company has paid the aggregate of 100 (one hundred) percent of sum assured under this rider claims; or

c. If there is no premium payment of this rider within the grace period of 31 (thirty one) days after the premium payment due date; or

d. When the insured attained the age 76 (seventy six) years old, this rider shall be terminated on the policy anniversary date of this rider.

​​The ​termination of this policy shall have no effect to any claim rights existing prior to such termination. If the Company receives any premium after the day of termination, it does not bind the Company to any liability but refund such premium without interest.​​

13.1 Qualification of Claimants

The claimant can be insured, beneficiary or legal representative.

13.2.1 Notification of Critical Illness

The insured, the beneficiary (ies) or the insured’s party shall notify the Company within 30 (thirty) days from the date of diagnosis of critical illness, unless there is evidence of a reasonable cause for the delay in notifying the claim, or they are not aware of the existence of the policy. In the latter case, the Company must be notified within 30 (thirty) days from the day they become aware of the existence of the policy.

When making claim, the claimant shall submit Physician’s diagnosis with other documents as indicated in the critical illness conditions in point 18 at their own cost to the Company within 30 (thirty) days after the day of diagnosis or surgical operation.

The Company reserves the right to additionally investigate and/or examine the insured as it deems reasonable, which includes the HIV test, to assist in the claim assessment process to determine whether the cause of illness is covered under this rider.

1. Critical illness claim form;
2. Life insurance certificate (original copy);
3. Physician report for critical illness;
4. Biopsy of Histopathology result/report;
5. Certified copy of insured’s ID card and also along with the original one;
6. Other documents as deemed necessary by the Company to replace or support any of the documents mentioned above.

The Company shall pay the claim to the insured or beneficiary (ies) within 14 (fourteen) working days when the Company received sufficient claim documents and approved the claim.

The claim payment can be made by a promissory note, cheque, draft or by any other means.

If any claim under this policy is in any aspect fraudulent or if any fraudulent means or devices are used to obtain the benefits under this policy, the Company shall have no liability in respect of such claim.

The Company shall not be liable to pay any compensation under this policy unless the insured or the beneficiary have complied properly with the insurance contract and condition of this policy.

The information provided to the Company shall be kept confidential, and no personal information shall not be disclosed to a third party without the insured’s content, unless it is required or authorized by applicable laws and regulations.

For all disputes arising from this contract which is relevant to the insurance business, any party of the dispute can submit the dispute to the Insurance Regulator of Cambodia for mediation and resolution before filling a lawsuit to arbitration or a competent court, except dispute related to criminal offence.

This contract shall be executed under the jurisdiction of the Kingdom of Cambodia.

This policy will be governed by and construed according to the laws of the Kingdom of Cambodia.

18.1 Minor stage of Critical Illness
Types of IllnessDefinitions
1. Carcinoma in situ (CIS)

Carcinoma in situ means the focal autonomous new growth of carcinomatous cells confined to the cells in which it originated and has not yet resulted in the invasion and/or destruction of surrounding tissues. ‘Invasion’ means an infiltration and/or active destruction of normal tissue beyond the basement membrane. The diagnosis of the Carcinoma in situ must always be supported by a histopathological report. Furthermore, the diagnosis of Carcinoma in situ must always be positively diagnosed upon the basis of a microscopic examination of the fixed tissue, supported by a biopsy result. Clinical diagnosis does not meet this standard. This coverage applies to only the first instance of CIS only.

The following conditions are specifically excluded:

1. Clinical diagnosis of Cervical Intraepithelial Neoplasia (CIN) classification which reports CIN I, CIN II, and CIN III (severe dysplasia without carcinoma in situ)

2. Carcinoma in situ of the biliary system

3. Prostatic Intra-epithelial Neoplasia (PIN)

4. Vulvar Intra-epithelial Neoplasia (VIN)

5. Melanoma and non-melanoma carcinoma-in-situ

6. Any lesion or tumour which is histologically described as benign, dysplasia, premalignant, borderline malignant or of suspicious malignant potential.

7. All tumours in the presence of Human Immunodeficiency Virus (HIV) infection

2. Minor Prostate Cancer

Prostate Cancer must be classified as T1N0M0 according to the TNM (T: tumor N: nodes M: metastases) staging method.

Diagnosis of minor stage prostate cancer must always be supported by a histopathological report. Clinical diagnosis does not meet this standard.

3. Minor Thyroid Cancer

Thyroid Cancer must be classified as T1N0M0 according to the TNM (T: tumor N: nodes M: metastases)staging method.

Diagnosis of minor stage thyroid cancer must always be supported by a histopathological report. Clinical diagnosis does not meet this standard.

4. Minor Bladder Cancer

Papillary microcarcinoma of Bladder shall be classified as T1N0M0 according to TNM (T: tumor N: nodes M: metastases) Classification system.

Diagnosis of minor stage Bladder cancer must always be supported by a histopathological report. Clinical diagnosis does not meet this standard.

5. Minor Chronic Lymphocytic Leukemia

Chronic Lymphocytic Leukaemia (CLL) must be classified as RAI Stage 1 or 2. CLL RAI stage 0 or lower is excluded.

Diagnosis of early Chronic Lymphocytic Leukemia must always be supported by a bone marrow biopsy. Clinical diagnosis does not meet this standard.

6. Cardiac pacemaker implantationThe actual undergoing of an insertion of a permanent cardiac pacemaker to treat a serious cardiac arrhythmia which cannot be treated via other means. The insertion of the cardiac pacemaker must be certified to be absolutely necessary by a medical specialist in the relevant field.
7. Cardiac defibrillator implantationThe actual undergoing of an insertion of a permanent cardiac defibrillator to treat a serious cardiac arrhythmia which cannot be treated via any other method. The surgical procedure must be certified to be absolutely necessary by a medical specialist in the relevant field.
8. Pericardectomy

The undergoing of a pericardiectomy by open chest surgery or keyhole techniques as a result of pericardial disease. The surgical procedure must be certified to be medically necessary by a specialist in the relevant field.

Surgery for the drainage of pericardial effusions, creation of pericardial windows and pericardial biopsies are excluded.

9. Percutaneous Valvuloplasty or Valvotomy The actual undergoing of Valvotomy, Valvuloplasty or Heart Valve Replacement via a minimally invasive or intra-arterial procedure necessitated by damage of the heart valve as confirmed by a medical specialist in the relevant field and established by a cardiac echocardiogram or any other appropriate diagnostic test that is available. All other surgical corrective methods do not fulfil the above definition.
10. Insertion of a Veno-cava filterThe surgical insertion of a veno-cava filter after there has been documented proof of recurrent pulmonary emboli. The need for the insertion of a veno-cava filter must be certified to be absolutely necessary by a medical specialist in the relevant field.
11. Large asymptomatic aortic aneurysmLarge asymptomatic abdominal or thoracic aortic aneurysm as evidenced by appropriate imaging technique. The aorta must be enlarged and greater than 55mm in diameter and the diagnosis must be confirmed by a medical specialist in a relevant field. For the purpose of this definition, aorta shall mean the thoracic and abdominal aorta but not its branches.
12. Minimally invasive surgery to aortaThe undergoing of surgery via minimally invasive or intra-arterial techniques to repair or correct an aneurysm, narrowing, obstruction or dissection of the aorta, as evidenced by a cardiac echocardiogram or any other appropriate diagnostic test that is available and confirmed by a Specialist. For this definition, aorta means the thoracic and abdominal aorta but not its branches.
13. Coronary AngioplastyThe actual undergoing for the first time of any revascularisation procedure for example stent insertion, balloon angioplasty to correct a narrowing (minimum of 60% stenosis) of one or more major coronary arteries as shown by angiographic evidence. The revascularization must be considered medically necessary by a consultant cardiologist. Major coronary arteries are defined as left main stem, left anterior descending, circumflex and right coronary artery.
14. Secondary Pulmonary HypertensionSecondary pulmonary hypertension with established right ventricular hypertrophy leading to the presence of permanent physical impairment of at least Class IV of the New York Heart Association (NYHA) Classification of Cardiac Impairment. The diagnosis must be established by cardiac catheterisation by a consultant cardiologist.
15. Primary Pulmonary HypertensionPrimary Pulmonary Hypertension with substantial right ventricular enlargement confirmed by investigations including cardiac catheterisation, resulting in permanent physical impairment of at least Class IV of the New York Heart Association (NYHA) Classification of Cardiac Impairment.
16. Liver SurgeryPartial hepatectomy of at least one entire lobe of the liver that has been found necessary as a result of illness or Accident as suffered by the Insured. Liver disease caused directly or indirectly, wholly or partly, by alcohol or drug abuse is excluded. Hepatectomy as a donor is excluded.
17. Biliary Tract Reconstruction SurgeryThe undergoing of biliary tract reconstruction surgery involving choledochoenterostomy due to diseases or trauma of the biliary tract. The surgery must be considered medically necessary by a Specialist. Biliary atresia is excluded.
18. Surgical Removal of One KidneyThe actual undergoing of a complete surgical removal of one (1) kidney due to an illness or an accident. The need for the surgical removal of the kidney must be certified to be absolutely necessary by a medical specialist in the relevant field. Partial removal of a kidney and kidney donation is excluded.
19. Small Bowel Transplant The receipt of a transplant of at least one (1) meter of small bowel with its own blood supply via a laparotomy resulting from intestinal failure.
20. Liver Cirrhosis

Cirrhosis of the liver as evidenced by all of the following:

1. Fibroscan score of > / = 20 kPa or Liver biopsy HAI-Knodell Scores of > / = 6

2. Ultrasound abdomen findings of a coarse nodular liver, ascites and splenomegaly

3. S. Bilirubin > 2mg/dL

4. S. Albumin < 3.5g/dL

The diagnosis must also be unequivocally confirmed by a medical specialist in the relevant field.

Cirrhosis secondary to alcohol or drug abuse is excluded.

21. Acute Necrohemorrhagic Pancreatitis

Acute inflammation and necrosis of pancreas parenchyma, focal enzymic necrosis of pancreatic fat and hemorrhage due to blood vessel necrosis, where all of the following criteria are met:

1. The necessary treatment is surgical clearance of necrotic tissue or pancreatectomy; and

2. The Diagnosis is based on histopathological features and confirmed by a specialist who is a gastroenterologist.

Pancreatitis due to alcohol or drug abuse is excluded.

22. Surgical Removal of LungThe actual undergoing of a complete surgical removal of the entire right or left lung as a result of an illness or an accident. Partial removal of a lung is not included in this benefit.
23. Cerebral Shunt Insertion The actual undergoing of surgical implantation of a shunt from the ventricles of the brain to relieve raised pressure in the cerebrospinal fluid. The need of a shunt must be certified to be medically necessary by a specialist in the relevant field.
24. Carotid Artery Surgery

The actual undergoing of endarterectomy of the carotid artery which has been necessitated as a result of at least eighty percent (80%) narrowing of the carotid artery as diagnosed by arteriography or any other appropriate diagnostic test that is available.

Endarterectomy of blood vessels other than the carotid artery are specifically excluded.

25. Surgery for subdural hematomaThe actual undergoing of craniotomy or Burr Hole Surgery to the head to drain subdural haematoma as a result of an accident. The need for craniotomy or the Burr Hole Surgery must be certified to be absolutely necessary by a specialist who is a neurosurgeon.
26. Surgery to remove PituitaryThe actual undergoing of surgical removal of a pituitary tumor. The diagnosis must be supported by CT or MRI and histopathological evidence. Partial removal of pituitary microadenoma (size < 10 mm) is specifically excluded.
27. Loss of One Limb The irreversible severance of one entire limb where severance is above the elbow or the knee. This condition must be confirmed by a specialist in the relevant field. Self-inflicted injuries are excluded.
28. Moderately Severe Coma

Coma that persists for at least 48 hours. The diagnosis must be confirmed by a specialist who is a neurologist or neurosurgeon and must be supported by evidence of all of the following:

1. No response to external stimuli for at least 48 hours; and

2. Require intubation and mechanical ventilation to sustain life; and

3. Brain damage resulting in permanent neurological deficit with persisting clinical symptoms which must be assessed at least 30 days after the onset of the coma.

For the above definition, medically induced coma and coma resulting directly from alcohol or drug abuse are excluded.

29. Cerebral Aneurysm / Arteriovenous Malformation Requiring Surgery

The actual undergoing of

1. surgical repair of intracranial aneurysm or removal of an arterio-venous malformation via craniotomy or a minimally invasive / burr hole procedure by a consultant neurosurgeon to treat a cerebral arteriovenous malformation or

2. An endovascular treatment procedure by a consultant radiologist using coils to cause thrombosis of a cerebral arteriovenous malformation.

The need of the procedure must be certified to be absolutely necessary by a specialist in the relevant field.

30. Partial Loss of HearingPermanent binaural hearing loss with the loss of at least 60 decibel in all frequencies of hearing in both ears as a result of illness or accident. The hearing loss must be established by an Ear, Nose, Throat (ENT) specialist and supported by an objective diagnostic test to indicate the quantum loss of hearing and persist for at least 180 days.
31. Permanent (or Temporary) Tracheostomy

The actual undergoing of tracheostomy for the treatment of lung disease or airway disease or as a ventilatory support measure following major trauma or burns.

The insured must have been a patient in a designated intensive care unit under the care of a medical specialist. The benefit only payable if the tracheostomy is required to remain in place and functional for a minimum period of three months.

32. Moderate Burns Second degree (partial thickness of the skin) burns covering at least 20% of the surface of the insured’s body. The treatment must be carried out in a recognized hospital and must require surgical debridement under general anesthetic by an appropriately qualified specialist
33. Loss of sight in one eye

Total permanent and irreversible loss of sight in one eye:

1. As a result of illness or accident,

2. Must be certified by an ophthalmologist, and that even after the use of visual aids, the visual acuity must be less than 3/60 or 20/400 using e.g. Snellen test, or visual field restriction to 20° or less in the affected eye; and

3. Is not due to alcohol including methanol poisoning or drug misuse or self-inflicted injuries

Permanency must be diagnosed no sooner than 6 months after the first diagnosis.

34. Amputation of One Foot due to Complication from Diabetes Mellitus The actual undergoing of amputation of one foot at or above ankle to treat gangrene that has occurred as a complication of diabetes mellitus. The unequivocal diagnosis must be confirmed by a specialist who is an endocrinologist.
35. Diabetic Retinopathy

Diabetic Retinopathy shall mean advanced changes to the retinal blood vessels as a consequence of diabetes mellitus.
All of the following criteria must be met:

1. Presence of diabetes mellitus at the time of Diagnosis of Diabetic Retinopathy;

2. Visual acuity of both eyes is 6/18 or worse using Snellen eye chart;

3. Actual undergoing of treatment such as laser treatment to alleviate the visual impairment; and

4. The Diagnosis of Diabetic Retinopathy, the severity of visual impairment and the medical necessity of treatment must be confirmed by a specialist who is an ophthalmologist.

Type of IllnessDefinitions
1. Major Cancers

A malignant tumour positively diagnosed with histological confirmation and characterized by the uncontrolled growth of malignant cells with invasion and destruction of normal tissue. The term malignant tumour includes leukemia, lymphoma and sarcoma.
​​For the above definition, the following are excluded:

1. All tumours which are histologically classified as any of the following: Pre-malignant; Non-invasive; Carcinoma-in-situ; Having borderline malignancy; Having any degree of malignant potential; Having suspicious malignancy; Neoplasm of uncertain or unknown behavior; or Cervical Dysplasia CIN-1, CIN-2 and CIN-3;

2. Any non-melanoma skin carcinoma unless there is evidence of metastases to lymph nodes or beyond;

3. Malignant melanoma that has not caused invasion beyond the epidermis;

4. All Prostate cancers histologically described as T1N0M0 (TNM Classification) or below or Prostate cancers of another equivalent or lesser classification;

5. All Thyroid cancers histologically classified as T1N0M0 (TNM Classification) or below;

6. All tumours of the Urinary Bladder histologically classified as T1N0M0 (TNM Classification) or below;

7. All Gastro-Intestinal Stromal tumours histologically classified as T1N0M0 (TNM Classification) or below and with mitotic count of less than or equal to 5/50 HPFs;

8. Chronic Lymphocytic Leukaemia less than RAI Stage 3; and

9. All tumours in the presence of HIV infection.

2. CardiomyopathyAn impaired function of the heart muscle, unequivocally diagnosed as Cardiomyopathy by a cardiologist, and resulting in permanent and irreversible physical impairment of Class IV of the New York Heart Association (NYHA) Classification of Cardiac Impairment. The diagnosis has to be supported by abnormal ECG and echocardiographic findings of compromised ventricular performance.
3. Coronary Artery By-Pass SurgeryThe actual undergoing of open-chest surgery to correct the narrowing or blockage of one or more coronary arteries with bypass grafts.
This diagnosis must be supported by angiographic evidence of significant coronary artery obstruction and the procedure must be considered medically necessary by a consultant cardiologist.
Angioplasty and all other intra arterial, catheter based techniques, ‘keyhole’ or laser procedures are excluded.
4. Acute Heart Attack

Death of heart muscle due to ischaemia, that is evident by at least three of the following criteria proving the occurrence of a new heart attack:

1. History of typical chest pain;

2. New characteristic electrocardiographic changes; with the development of any of the following: ST elevation or depression, T wave inversion, pathological Q waves or left bundle branch block;

3. Elevation of the cardiac biomarkers, inclusive of CKMB above the generally accepted normal laboratory levels or Cardiac Troponin T or I at 0.5ng/ml and above;

4. Imaging evidence of new loss of viable myocardium or new regional wall motion abnormality. The imaging must be done by Cardiologist specified by the Company.

For the above definition, the following are excluded:

1. Angina;

2. Heart attack of indeterminate age; and

3. A rise in cardiac biomarkers or Troponin T or I following an intra-arterial cardiac procedure including, but not limited to, coronary angiography and coronary angioplasty.

Explanatory note: 0.5ng/ml = 0.5ug/L = 500pg/ml

5. Heart Valve SurgeryThe actual undergoing of open-heart surgery to replace or repair heart valve abnormalities.  The diagnosis of heart valve abnormality must be supported by cardiac catheterization or echocardiogram and the procedure must be considered medically necessary by a consultant cardiologist.
6. Surgery to Aorta

The actual undergoing of major surgery to repair or correct an aneurysm, narrowing, obstruction or dissection of the aorta through surgical opening of the chest or abdomen.  For the purpose of this definition, aorta shall mean the thoracic and abdominal aorta but not its branches.

Surgery performed using only minimally invasive or intra-arterial techniques are excluded.

7. Chronic relapsing pancreatitis

Chronic Relapsing Pancreatitis shall mean repeated attacks of inflammation of the pancreas, which has resulted in progressive fibrosis leading to loss of exocrine and endocrine tissue.  All of the following criteria must be met:

1. Medical record of at least three attacks of inflammation of the pancreas;

2. Evidence of pancreatic insufficiency causing malabsorption, where continuous pancreatic enzyme or insulin replacement therapy has been instituted;

3. The diagnosis of Chronic Relapsing Pancreatitis must be confirmed by a medical specialist in a relevant field.
Chronic pancreatitis due to alcohol or drug abuse is excluded.

8. Major Stage Lung Disease

Major stage lung disease, causing chronic respiratory failure. This diagnosis must be supported by evidence of all of the following:

1. FEV1 test results which are consistently less than 1 litre;

2. Permanent supplementary oxygen therapy for hypoxemia;

3. Arterial blood gas analyses with partial oxygen pressures of 55mmHg or less (PaO2 ≤ 55mmHg); and

4. Dyspnea at rest.

The diagnosis must be confirmed by a respiratory physician.

9. Fulminant Hepatitis

A submassive to massive necrosis of the liver by the Hepatitis virus, leading precipitously to liver failure. This diagnosis must be supported by all of the following:

1. Rapid decreasing of liver size as confirmed by abdominal ultrasound;

2. Necrosis involving entire lobules, leaving only a collapsed reticular framework;

3. Rapid deterioration of liver function tests;

4. Deepening jaundice; and

5. Hepatic encephalopathy.

10. End Stage Liver Failure

End stage liver failure as evidenced by all of the following:

1. Permanent jaundice;

2. Ascites; and

3. Hepatic encephalopathy.

Liver disease secondary to alcohol or drug abuse is excluded.

11. Aplatic Anaemia

Chronic persistent and irreversible bone marrow failure, confirmed by biopsy, which results in anaemia, neutropenia and thrombocytopenia requiring treatment with at least one of the following:

1. Blood product transfusion;

2. Bone marrow stimulating agents;

3. Immunosuppressive agents; or

4. Bone marrow or haematopoietic stem cell transplantation.

The diagnosis must be confirmed by a haematologist.

12. Medullary Cystic Disease

This is a hereditary cystic disease with all of the following symptoms.

1. Medulla cyst is found in the kidney

2. Have Tubular Atrophy and Interstitial Fibrosis

3. Chronic kidney failure

The diagnosis must be confirmed by results of renal biopsy.

13. Heart TransplantationThe receipt of a human to human complete Heart transplant from a donor to the Insured to treat end-stage failure of the Heart.
14. Lung TransplantationThe receipt of a human to human complete Lung transplant from a donor to the Insured to treat end-stage failure of the Lung.
15. Kidney TransplantationThe receipt of a human to human complete Kidney transplant from a donor to the Insured to treat end-stage failure of the Kidney.
16. Liver TransplantationThe receipt of a human to human complete Liver transplant from a donor to the Insured to treat end-stage failure of the Liver. For the purpose of this definition, liver means at least one lobe of the liver.
17. Pancreas TransplantationThe receipt of a human to human complete Pancreas transplant from a donor to the Insured to treat end-stage failure of the Pancreas.
18. End Stage Kidney FailureChronic irreversible failure of both kidneys requiring either permanent renal dialysis or kidney transplantation.
19. Bacterial Meningitis

Bacterial infection resulting in severe inflammation of the membranes of the brain or spinal cord resulting in significant, irreversible and permanent neurological deficit.  The neurological deficit must persist for at least 6 weeks.  This diagnosis must be confirmed by:

1. The presence of bacterial infection in cerebrospinal fluid by lumbar puncture; and

2. A consultant neurologist.

Bacterial Meningitis in the presence of HIV infection is excluded.

20. Poliomyelitis

The occurrence of Poliomyelitis where the following conditions are met:

1. Poliovirus is identified as the cause,

2. Paralysis of the limb muscles or respiratory muscles must be present and persist for at least 3 months.

The diagnosis must be confirmed by a consultant neurologist or specialist in the relevant medical field.

21. Alzheimer’s disease

Deterioration or loss of intellectual capacity as confirmed by clinical evaluation and imaging tests, arising from Alzheimer’s disease, resulting in significant reduction in mental and social functioning requiring the continuous supervision of the insured. This diagnosis must be supported by the clinical confirmation of an appropriate consultant.

The disease must result in significant cognitive impairment which results in the need for permanent and continuous supervision of the insured or the permanent inability to perform 3 out of the 5 “Activities of daily living” without the assistance of another person.
Permanency must be diagnosed no sooner than 3 months.
The following are excluded:

1. Non-organic diseases such as neurosis and psychiatric illnesses; and

2. Alcohol related brain damage.

3. Dementia due to HIV

22. Apallic syndromeUniversal necrosis of the brain cortex with the brainstem intact. This diagnosis must be definitely confirmed by a consultant neurologist holding such an appointment at an approved hospital. This condition has to be medically documented for at least one month.
23. Benign Brain tumour

Benign brain tumour means a non-malignant tumour located in the cranial vault and limited to the brain, meninges or cranial nerves where all of the following conditions are met:

1. It has undergone surgical removal or, if inoperable, has caused a permanent neurological deficit; and

2. Its presence must be confirmed by a neurologist or neurosurgeon and supported by findings on Magnetic Resonance Imaging, Computerised Tomography, or other reliable imaging techniques.

The following are excluded:​​​​

1. Cysts;
2. Abscess;
3. Angioma;
4. Granulomas;
5. Vascular Malformations;
6. Haematomas; and
7. Tumours of the pituitary gland, spinal cord and skull base.

24. Severe Coma

Coma that persists for at least 96 hours. The diagnosis must be confirmed by a specialist who is a neurologist or neurosurgeon and must be supported by evidence of all of the following:

1. No response to external stimuli for at least 96 hours; and

2. Require intubation and mechanical ventilation to sustain life; and

​3. ​Brain damage ​resulting in permanent neurological deficit with persisting clinical symptoms which must be assessed at least 30 days after the onset of the coma.

For the​ above definition, ​medically induced coma and coma resulting directly from alcohol or drug abuse are excluded.​

25. (Viral) Encephalitis

Severe inflammation of brain substance (cerebral hemisphere, brainstem or cerebellum) caused by viral infection and resulting in permanent neurological deficit. This diagnosis must be certified by a consultant neurologist and the permanent neurological deficit must be documented for at least 3 months.

Encephalitis caused by HIV infection is excluded.​​

26. Major head traumaAccidental head injury caused by an external physical force resulting in the total inability of the insured to perform at least 3 of the following 5 “Activities of Daily Living” (*) without the assistance of another person for a continuous period of at least 3 months.
The following conditions shall be excluded:
1. Spinal cord Injury/Trauma, and
2. Head injury due to any other causes including self-inflicted injury
27. Motor Neurone DiseaseThe Motor Neuron Diseases that include Spinal Muscular Atrophy, Progress Bulbar Palsy, Amyotrophic Lateral Sclerosis or Primary Lateral Schlerosis which cause a permanent inability to perform at least 3 of the following 5 “Activities of daily living” as determined by the neurologist.
28. ParalysisTotal and irreversible loss of use of at least 2 entire limbs due to injury or disease persisting for a period of at least 3 months and with no foreseeable possibility of recovery. This condition must be confirmed by a consultant neurologist. Self-inflicted injuries are excluded.
29. Brain Surgery

The actual undergoing of surgery to the brain under general anesthesia, during which a craniotomy is performed. Brain surgery due to accident is excluded. The procedure must be considered necessary by a medical specialist and supported by evidence such as imaging techniques (X-Ray/MRI/CT Scan) and treating neuro-surgeon’s certificate.

Transphenoidal surgery, burr hole surgery, and any other minimally invasive or endovascular procedures including Gamma knife procedures are excluded.

30. Parkinson’s DiseaseA definite diagnosis of Parkinson’s disease by a Consultant Neurologist. There must be permanent clinical impairment of motor function with associated tremor, muscle rigidity and postural instability. The disease must be progressed to the extent of inability to perform without any assistance at least 3 of the 5 “Activities of Daily Living” for a continuous period of at least 3 months.
For the above definition, the following are not covered:1. Parkinson’s disease secondary to drug abuse2. Other Parkinsonian syndromes.
31. Stroke

A cerebrovascular incident including infarction of brain tissue, cerebral and subarachnoid haemorrhage, cerebral embolism and cerebral thrombosis. This diagnosis must be supported by all of the following conditions:

1. Evidence of permanent neurological damage which results in one of the three following deficits:

  • Total and permanent loss of motor function in one or more limb
  • Permanent loss of the ability to speak due to damage to the speech center in the brain
  • Permanent inability to perform 3 out of 5 “Activities of daily living” without the assistance of another person

2. The evidence of any of the three deficits above must be confirmed by a neurologist at least 3 months after the event; and

3. Findings on Magnetic Resonance Imaging, Computerised Tomography, or other reliable imaging techniques consistent with the diagnosis of a new stroke.

4. The following are excluded:

  • Transient Ischaemic Attacks and any Reversible ischemic neurological deficit;
  • Brain damage due to an accident or external injury, infection, vasculitis, inflammatory disease and migraine;
  • Vascular disease affecting the eye or optic nerve; and Ischaemic disorders of the vestibular system.
32. Progressive Supranuclear Palsy

A definite diagnosis of Progressive Supranuclear Palsy by a Consultant Neurologist which satisfies all of the following criteria:

1. There must be current clinical impairment of motor function,

2. There must be current clinical impairment of eye movements, and

3. The diagnosis must be confirmed by diagnostic techniques current at the time of claim.

4. The permanent and irreversible inability to perform without any assistance at least 3 out of 5 of the “Activities of daily living”  for a continuous period of at least 3 months.

33. Multiple sclerosis

The definite diagnosis of Multiple Sclerosis, and must be supported by all of the following:

1. Investigations which unequivocally confirm the diagnosis to be Multiple Sclerosis; and

2. Multiple neurological deficits which occurred over a continuous period of at least 6 months.

Other causes of neurological damage such as Systemic Lupus Erythematous (SLE) and HIV are excluded.

34. Muscular dystrophy

The unequivocal diagnosis of muscular dystrophy must be made by a consultant neurologist. The condition must result in the inability of the insured to perform (whether aided or unaided) at least 3 of the 5 “Activities of Daily Living” for a continuous period of at least 3 months.

For the purpose of this definition, “aided” shall mean with the aid of special equipment, device and/or apparatus and not pertaining to human aid

35. Chronic Adrenal Insufficiency (Addison’s Disease)

An autoimmune disorder causing a gradual destruction of the adrenal gland resulting in the need for life long glucocorticoid and mineral corticoid replacement therapy. The disorder must be confirmed by a specialist in endocrinology through one of the following:

1. ACTH simulation tests;

2. Insulin-induced hypoglycemia test;

3. Plasma ACTH level measurement;

4. Plasma Renin Activity (PRA) level measurement.

Only autoimmune cause of primary adrenal insufficiency is included. All other causes of adrenal insufficiency are excluded.

36. BlindnessThe loss of both sides of eyesight and must be confirmed by the ophthalmologist that it is a permanent loss of eyesight that cannot be corrected. It causes both sides of eyesight to be visual acuity less than 3/60 or visual field narrower than 10 degrees.
37. Deafness (Loss of Hearing)The loss of hearing on both sides from a disease or an accident and cannot be restore. The diagnosis must be performed by Otolaryngologist and the result of audiometry and sound threshold tests at 80 Decibel or more in all frequency and the loss of hearing must last for at least 180 days consecutively.
38. Loss of SpeechThe total and permanent loss of an ability to speak for a consecutive period of 12 months as a result of a disease or an accident that affected the larynx with a doctor’s report that indicates the cause and condition of the total and permanent loss of speech issued by the Otolaryngologist. This does not include psychosis or brain disease that affects an ability to speak.
39. Severe Ulcerative ColitisUlcerative Colitis shall mean acute Fulminant Ulcerative Colitis with life threatening electrolyte disturbances usually associated with intestinal distention and a risk of intestinal rupture, involving the entire colon with severe bloody diarrhoea and systemic signs and symptoms and for which the treatment is frequently total colectomy and ileostomy. Diagnosis must be based on histopathological features and surgery in the form of colectomy and ileostomy should form part of the treatment.
40. Severe Crohn’s Disease

Crohn’s Disease is a chronic, transmural inflammatory disorder of the bowel. To be considered as severe, there must be evidence of continued inflammation in spite of optimal therapy, with all of the following having occurred:

1. Stricture formation causing intestinal obstruction requiring admission to hospital, and

2. Fistula formation between loops of bowel, and

3. At least one bowel segment resection.

The diagnosis must be made by a Registered Doctor who is a specialist Gastroenterologist and be proven histologically on a pathology report and/or the results of sigmoidoscopy or colonoscopy.

41. Major BurnsMeans tissue injury caused by thermal, chemical or electrical agents causing third degree or full thickness burns to at least 20% of the body surface area as measured by The Rule of Nines or the Lund and Browder Body Surface Chart. Self-inflicted injury is excluded
42. Severe Rheumatoid Arthritis

The Severe Rheumatoid Arthritis with all of the following factors.

1. Is in accordance with the criteria on Rheumatoid Arthritis of the American College of Rheumatology and has been diagnosed by the Rheumatologist.

2. At least 3 joints are damaged or deformed such as finger joint, wrist, elbow, knee joint, hip joint, ankles, cervical spine or feet toe joint as confirmed by clinical and radiological evidence and cannot perform at least 3 of the following 5 “Activities of daily living” permanently for at least 90 days, unless the insured passes away during such period due to critical illness or direct consequence from critical illness under this item.

43. Severe Myasthenia Gravis

An acquired autoimmune disorder of neuromuscular transmission leading to fluctuating muscle weakness and fatiguability, where all of the following criteria are met:

1. Presence of permanent muscle weakness categorized as Class IV or V according to the Myasthenia Gravis Foundation of America Clinical Classification below; and

2. The Diagnosis of Myasthenia Gravis and categorization are confirmed by a Registered Medical Practitioner who is a neurologist.

Myasthenia Gravis Foundation of America Clinical Classification:
Class I: Any eye muscle weakness, possible ptosis, no other evidence of muscle weakness elsewhere

Class II: Eye muscle weakness of any severity, mild weakness of other muscles

Class III: Eye muscle weakness of any severity, moderate weakness of other muscles

Class IV: Eye muscle weakness of any severity, severe weakness of other muscles

Class V: Intubation needed to maintain airway

44. Systemic Lupus Erythematosus with Lupus Nephritis

This means Lupus Nephritis at level 3 or above according to the classification of WHO as confirmed by the Renal biopsy result or Urine Examination, Urine Protein, Blood Urea Nitrogen (BUN) and Creatinine. Lupus Nephritis is caused by the Systemic Lupus Erythematosus.

Note: Lupus Nephritis from Systemic Lupus Erythematosus must be diagnosed by a Rheumatologist, the Immunologist or Nephrologist and full diagnosis according to American College of Rhuumatology.

The WHO Classification of Lupus Nephritis

Class I: Minimal change Glomerulonephritis

Class II: Pure Masangial Alterations (Mesangiopathy)

Class III: Focal segmental glomerulonephritis (associated with mild or moderate mesangial alterations)

Class IV: Diffuse glomerulonephritis (Severe mesangial, endocapillary, or mesangiocapillary proliferation, and/or extensive subendothelial deposits. Mesangial deposits are present invariably and subepithelial deposits often, and may be numerous.

Class V: Diffuse Membranous glomerulonephritis

Class VI: Advanced Sclerosing glomerulonephritis

45. Severe Creutzfeldt-Jakob DiseaseThe occurrence of Creutzfeld-Jacob Disease or Variant Creutzfeld-Jacob Disease where there is an associated neurological deficit, which is solely responsible for a permanent inability to perform three (3) or more Activities of Daily Living as defined in the Policy. The Diagnosis must be made by a neurologist. Disease caused by human growth hormone treatment is excluded.